FAQ
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What shipping options you offer?
What shipping options you offer?
We offer FREE Standard Shipping and Secured & Insured Shipping for a small fee. Both options are fully tracked.
How long it usually take for products to arrive?
How long it usually take for products to arrive?
Orders are typically processed within 3-4 business days and the usual shipping time is 7-10 business days. For further details, please see our shipping policy.
Where is my order?
Where is my order?
You can track your order here. Please allow us 3-4 days to process and ship your order. Once it is shipped, you will receive a tracking number. In case you haven't received the tracking number after 5 days of placing an order, please contact us at support@laurensco.com.
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What is your return policy?
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. For further information, please see our return policy.
How can I cancel my order?
How can I cancel my order?
To cancel your order please email support@relaxcush.com and one of our team members will be glad to assist you!
When can I expect my refund?
When can I expect my refund?
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.